UX Writer

Chennai, Tamil Nadu, India | Full-time

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About Lummo

 Lummo (formerly Bukukas) is a SaaS startup seeking to empower entrepreneurs and brands in SEA to accelerate their growth and serve their customers by giving them the best technology and partner solutions.

Lummo offers localized solutions made for SEA, thereby shining the spotlight on entrepreneurs and brands, enabling them to discover all possibilities to grow their business.

Lummo was founded as BukuKas in 2019 by serial entrepreneurs Krishnan Menon and Lorenzo Peracchione.

 

Our Products

The journey started with BukuKas, an app to digitize the physical record-keeping books by enabling micro and small enterprises to record their sales, expenses, and cash transactions at ease using their smartphone.

Lummo's flagship product, LummoSHOP (formerly Tokko), helps growth-oriented entrepreneurs and brands unlock their full potential by helping them build a strong relationship with their consumers by selling to them directly (D2C), maximize operational efficiency across multiple channels & build their own brand online.

 

Funding

 Backed by top venture capital firms including Sequoia Capital, Tiger Global, CapitalG (Google’s venture fund), Credit Saison, Speedinvest, and other prominent investors and entrepreneurs like Gokul Rajaram (DoorDash), Taavet Hinrikus (Founder, TransferWise), Sandeep Tandon (FreeCharge), Santiago Sosa (Founder, Nuvemshop), Nipun Mehra (Ula, Sequoia), and Amrish Rao (Pinelabs, Citrus pay).

Having raised more than $150 Million in funding with the backing of marquee global investors, Lummo has built a world-class team with top talent from across the world and is well poised to become a legendary SaaS company that will last beyond our lifetimes.

We just received C series funding in January 2022, read more about us here.

 

Our User Experience (UX) team

The core mission of our UX team is to craft and design experiences that empower our users to achieve their goals and solve their problems intuitively. Understanding our users’ needs, behaviors, and emotions, allows us to create actionable insights to steer our product strategy and design to put users at the core of what we do.

Our UX team is made up of researchers and designers who actively practice user-centered methodologies in their everyday work. We are passionate advocates for intuitive, simple, and elegant solutions that just work from our users’ perspectives.

What will you work on?

  • Write clear, concise, and useful copy (both in English and Indonesian) that guides users in navigating and completing their journey
  • Help set up frameworks and brainstorm initial design concepts by contributing any content-related insights to provide more seamless experience for users.
  • Work closely with product managers, product designers, marketers, and researchers to generate the most effective copy for the project being assigned.
  • Work closely among UX writers to maintain voice and tone, language standards, and copy consistency.
  • Monitor copy efficacy across the whole product lifecycle, including but not limited to Usability testing, and iteration.
  • Serves multiple projects at once and possesses content ownership including but not limited to content analysis, localization, determining timeline, and proposing copy changes for the sake of consistency or other relevant business metrics.

What does it take?

  • Minimum 1 year of experience as a UX Writer in a tech company.
  • Critical/creative/structured thinking skills, and a familiarity with product design/ design thinking frameworks in order to further develop your writing output.
  • User-centric, always curious and finding out how to give the best user experience possible.
  • Excellent verbal and written communication skills (including but not limited to understanding the use of APA in English & EYD 5th edition in Indonesian)
  • Able to manage multiple projects and deadlines effectively.
  • Possess a portfolio that showcases your thinking process, past works, and how your works impacted your previous organizations. Able to work individually while actively syncing in a team across different functions and roles. 
  • Candidates who possess a UX Writing course/Bootcamp certificate are preferable
  • Candidates have experience writing microcopy both in English and Indonesian localization is preferable

What do we offer?

  • A multicultural and diverse team of colleagues from all over the globe
  • Mission-driven and fast-paced, entrepreneurial environment
  • Competitive salary and other benefits
  • A collaborative and flat company culture

What’s in it for you?

 Do you truly want to make a difference and revolutionize the lives of millions of business owners? Do you thrive in an environment where moving at light speed and embracing new challenges every day is essential? If so, Lummo is the perfect place for you!